Purchase Signals:
Company
Legal Name
playvox
Company description
At Playvox by NICE WFM, we revolutionize customer interaction management across chat, email, tickets, social media, and traditional voice channels. Our platform is designed to address the unique challenges of digital-first contact centers, ensuring optimal staffing, cost efficiency, and exceptional customer experiences
Company information
CountryUS
Address530 lawrence expy
POST/ZIP CODE94085
City sunnyvale
Employee Range100-249
Field of activity
Business categories
Awards & Recognitions
| Date | Award | Institution |
|---|---|---|
| 2024 | IDC MarketScape: Worldwide Contact Center–as-a-Service Applications Software 2024 Vendor Assessment | IDC (International Data Corporation)™ |
| 2024 | IDC MarketScape: Worldwide Contact Center–as-a-Service Applications Software 2024 Vendor Assessment | IDC (International Data Corporation)™ |
| 2024 | Conversational AI Products PEAK Matrix® Assessment | |
| 2024 | Metrigy 2024 MetriStar Awards |
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